Advanced Strategic Public Sector Management
London Business Training & ConsultingCurso presencial
London (Inglaterra)
Precio a consultar
Duración : 9 Días
Upon completion of this course, you will be able to understand:
The management of those services which are provided directly by the public sector – financial management, performance management, information technology, customer-citizen orientation & service design, and audit & inspection.
The management of those services which are outsourced – the uses of the market in public services, the contracting process, the special contractual form, and the Public-Private Partnership.
The management of services that have been privatised but in which the government maintains the public interest through regulation.
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A quién va dirigido
Public service heads, managers, and those who work in some capacity with the public sector; those employed within the public sector charged with the responsibility of bringing about change so that their organisation is more efficient and offers more value for money; public service executives that understand the need for reform and, as a team, think through the recalibration of the state and its services that this implies; Those who wish to address the ethos, goals and disciplines of public service and will help to create the means of refashioning and strengthening them.
Temario completo de este curso
- A brief history of financial management in government
- Budgeting at national level
- The art of cutting budgets
- Why measure and manage performance?
- The three E’s
- Education
- Individuals and organisational performance
- Performance management and policy evaluation
- Managerial discretion
- The ambition
- The achievement
- The challenges
- Customers, voters and citizens
- Approaches to customer orientation
- Contradictions in customer-citizen orientation
- From conformance to performance
- Audit
- Children and education
- Prisons
- Learning to deal with inspection
- Markets and ‘quasi markets’
- Why rule by markets?
- A competitive spectrum
- Managing in the competitive environment
- The contracting environment
- Contracting and commissioning
- Obligational and adversarial contracting
- Success and failure in contracting
- Why PPPs?
- Types of agreement
- Prisons
- Building schools for the future
- Hospitals
- Urban regeneration / property development
- Highways
- Is there a future for PPP?
- Regulation
- Power
- Water and sewage
- The railway
2.340 €
11.400 € 1.250 €
1.970 €
1.440 € 1.200 €
3.880 € 1.940 €