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Administrative Management for Personal Assistants - Level 2

Administrative Management for Personal Assistants - Level 2

London Business Training & Consulting

Curso presencial

London (Inglaterra)


Upon completion of this course, you will be able to understand:

Communication as one of the fundamental functions of an office, and a process essential for all forms of business.

How to prepare reports as a summary of information.

The techniques aimed at increasing efficiency and productivity.

The requirement of secretarial and clerical services for efficient administration.

How to ensure all office expenses incurred are productive.

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Fecha inicio

Noviembre 2019

A quién va dirigido

This personal assistant training is suitable for: personal assistants; secretaries; administrative staff.

Temario completo de este curso

Communication Management
  • Common barriers to communication
  • Effective communication
  • Oral communication
  • Written communication
Management Reporting
  • Report writing
  • Types of reports
  • Specimen of reports
  • Precis writing
Work Improvement and Work Measurement
  • Method study
  • Method improvement
  • Uses and applications of work sampling
  • Standardisation and work simplification
Secretarial Services
  • Qualifications of a secretary
  • Types of secretaries
  • Clerical services
  • Reception services
Control of Office Costs
  • Methods of cost reduction and cost saving
  • Establishing budgets
  • Types of budgets
  • Supervisory control
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