Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited by the Institute of Hospitality
Reception AcademyCurso presencial
London (Inglaterra)
886 €
Duración : 20 Días
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Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!
This four (4) week course combines essential theory with practical exercises that will give you the knowledge and the skills to work in Reservations Department of any major Hotel in the world.
During four weeks you will develop and acquire the knowledge and practice needed to work as a Hotel Reservation Agent. If you have any questions or doubts, ask for more information through Lectiva.com's website.
Emagister S.L. (responsable) tratará tus datos personales con la finalidad de gestionar el envío de solicitudes de información y comunicaciones promocionales de formación con tu consentimiento. Ejerce tus derechos de acceso, supresión, rectificación, limitación, portabilidad y otros, según se indica en nuestra política de privacidad.
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Localización
Fecha inicio
Objetivos
Start your new Hotel Career from as little as £45.79 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more. This comprehensive Hotel Reservation Agent course combines theory and practical exercises to ensure the student has the knowledge and skills to work in any Reservations Department of any major international hotel.
A quién va dirigido
This course was created in conjunction with international hotels therefore all relevant subjects are covered to ensure our students graduate as exceptional professional Hotel Reservations Agents. This course is specifically suited to individuals who wish to expand upon their skill set and therefore progress their career.
Requisitos
To participate in this course we suggest the applicants have conversational level of English. Those applicants who do no have a conversational level of English are advised to complete our Hospitality English Language course.
Temario completo de este curso
- Processing bookings via phone
- Group/multiple bookings
- Booking from allocation
- 3rd party payment requirements
- Processing of pre-paid and deposit rates
- Arrival checks, follow up and chasing payment guarantee
- Rate structure and cancellation policies
- Up-Selling services
- Understanding of market codes, source and channels
- Basic understanding of global distribution systems and Opera PMS options
- Revenue per available room (RevPAR), average daily rate (ADR) and commission calculations
- Setting up of routing and sharer
- Room type balancing
- Processing day use bookings
- Pay master accounts
- Essential billing instruction
- Certificate of completion for “Hotel Reservations Agent”
- Hotel specific Reception Academy CV
- Profile photograph to be attached to CV
- Individual profile on the Reception Academy website, which is accessible to over 500 hotels
- Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
- Reception Academy stationery
- Tea & Coffee
1.520 € 380 €
459 € 175 €
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1.944 € 1.495 €
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