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Professional Diploma in Social Media & Community Management

Professional Diploma in Social Media & Community Management

IM DIGITAL BUSINESS SCHOOL

Curso online


900

Duración : 3 Meses

Any company looking to reinforce their brand through Social Media (Facebook,Twitter, etc.) must know that there is hard work behind the scenes. This implies one or two employees to create and manage

the social accounts, who know how to deal with potential clients on a daily basis, and how to write and communicate properly. And of course, always keeping in mind the company’s objectives and guidelines.

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Objetivos

· Control and boost the social media of a brand. · Monitor the digital reputation of a brand and take advantage of the relationship with communities. · Master the times of action in the day to day and planning. · Acquire optimisation skills from each medium. · Customise communication strategies towards a target audience.

Temario completo de este curso

TOPIC 1 Web 2.0. The social web • What is Web 2.0? • Consequences of web 2.0 • Tools and technology • Web 3.0 and the semantic web
TOPIC 2 Social Media • Definition of Social Media • Objectives of being on social media • Profiles of Internet users
TOPIC 3 Social platforms
TOPIC 4 Community Manager • The profile and functions of the CM • Responsibilities of the CM • Roles of the CM • Relationship of the CM with the company • CM deontology • Communication with the community • Preparation of budgets
TOPIC 5 Social networks and their strategic use • Facebook • Twitter • Instagram • Snapchat • LinkedIn • YouTube • Periscope • Pinterest • Blog
TOPIC 6 Management and digital reputation • What is digital reputation? • How it is managed: monitoring • General tools and by platform • Reputation report • Brand audit • Action protocol and customer service
TOPIC 7 Strategy • The company • Study of the product or service • Objectives • Target • Message • Action plan
TOPIC 8 Content and daily management • Importance of search engines • SEO in content • Type of content • New content in Social Media • Legal terms • Workflow of a CM • Best free image banks • Excel templates
TOPIC 9 Social Ads • Introduction to social ads • Facebook Ads • Instagram Ads • Linkedin Ads • Twitter Ads • Snapchat Ads
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